Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in …

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Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

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Jul 20, 2025 · At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive. Unlike products, services are …

Nov 1, 2024 · Earn your Certified Quality Technician (CQT) certification and advance in quality control. Learn more about CQT certification benefits and exams at ASQ.org.