Microsoft plans to move further into the customer relationship management software market with a new desktop tool slated to ship later this year. The tool, called Outlook 2003 with Business Contact ...
The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...
Microsoft has answered critics of its new CRM software, arguing that the application has full functionality targeted to customer needs. Microsoft has answered critics of its new CRM software, arguing ...
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