Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
A recovery drive lets you reset your Surface to its factory condition and can help you troubleshoot and fix problems with your Surface device. It reinstalls the Windows operating system, deletes all your personal files, resets your settings, and removes all apps that you installed.
Windows Update can help fix problems with your PC. Fix problems using Windows Update is a recovery tool that can help resolve issues related to updates. Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings. Make sure to keep your PC connected to a power source and the internet during reinstallation. Steps to ...
These tools include: Reset this PC: Allows you to reset your computer to its factory settings, with options to keep or remove personal files. To learn more, see Reset your PC Startup Repair: This tool automatically diagnoses and repairs common issues that can prevent Windows from starting. To learn more, see Startup Repair
You think someone has stolen or gained access to your email account password Your email provider has sent you a password reset link You forgot your email account password Change your password with your email provider See the following sections for instructions on changing your email account password for several major email providers.
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
